Responsible Gaming at fg663

Our Commitment to Safer Play

At fg663, responsible gaming is not just a policy — it is a core value. We are dedicated to offering a safe, fair, and transparent platform for players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and beyond. Every feature we build, every promotion we run, and every tool we offer is shaped by a genuine commitment to player welfare.

We understand that for a small number of people gambling can stop being entertainment and start causing harm. Our platform is designed with multiple layers of protection so that players can set meaningful limits, take breaks, or stop entirely if they choose. If you ever feel that gambling is affecting your daily life, your finances, or your relationships, we strongly encourage you to use the self-management tools available on fg663 or reach out to our support team without hesitation.

How to Use Our Responsible Gaming Tools

• 💳

  Set a Deposit Limit

  Log in to your fg663 account, go to Account Settings, and select 'Deposit Limits'. You can set a maximum amount you are allowed to deposit in a 24-hour, 7-day, or 30-day rolling window. Once set, limits take effect immediately. Increases require a 7-day cooling-off period.

• 🕐

  Activate a Time-Out

  In Account Settings, choose 'Time-Out' to pause your account for 1 day, 7 days, or 30 days. During this period you cannot log in, make deposits, or place bets. Your account data is preserved and you can return after the period ends.

• 📵

  Request Self-Exclusion

  If you need a longer break, contact our support team at [email protected] and request a self-exclusion period of 3 months, 6 months, 1 year, or permanently. During self-exclusion we will also close any marketing communications to you.

• 🔕

  Opt Out of Promotions

  You can unsubscribe from bonus offers, promotional SMS, and email campaigns at any time from your account notification settings. This reduces gambling-trigger messages if you are trying to cut back.

• 📋

  Review Your Activity History

  Access a full record of your deposits, withdrawals, session durations, and bets from the Account History section. Regularly reviewing this data helps you stay honest with yourself about your gaming patterns.

Tips for Healthy Gambling Habits

Responsible gaming starts with a few simple habits. The following tips are designed to help you keep gambling a form of entertainment rather than a financial or emotional burden.

• Set a strict budget before you start and never exceed it — treat gambling money as entertainment spending, not investment.
• Never chase losses — accepting that losses are part of the game is the sign of a healthy attitude toward gambling.
• Set a time limit for each gaming session and use a timer or phone alarm to remind yourself when to stop.
• Never gamble when you are stressed, drunk, tired, or emotionally upset — these states impair judgment and increase risk-taking.
• Balance gambling with other hobbies and social activities so it remains just one small part of your life, not the centre of it.
• Do not borrow money to gamble and do not use rent, bill, or grocery money for gaming deposits.
• Take regular breaks during sessions — step away from the screen for at least 10-15 minutes every hour.

Recognising the Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age or background. Knowing the warning signs is the first step toward getting help. Ask yourself honestly whether any of the following apply to you:

• You spend more money on gambling than you originally planned, and it is happening repeatedly.
• You feel restless, irritable, or anxious when you try to reduce or stop gambling.
• You think about gambling constantly — when to play next, how to win back losses, or how to find more money to bet.
• Gambling has caused arguments or hidden secrets within your family or close relationships.
• You have borrowed money, sold assets, or neglected bills to fund your gambling.
• You feel the need to gamble with larger and larger amounts in order to feel the same level of excitement.

If you answered yes to two or more of these, we strongly recommend using our self-exclusion or time-out tools, and we encourage you to speak with someone you trust or contact a mental health support service. You are not alone, and help is always available.